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  • Can I go early or stay after the trip?
    Yes. We are more than happy to give you recommendations for other activities to do on your trip if you have more time! Keep in mind everything outside the trip will be on your own dime. We can not provide any outside transportation (including to or from the airport) outside the planned schedule.
  • What is your cancelation policy?
    We get it! Crap happens. Rescheduling: We allow date changes up to 45 days before your trip. Reach out to us and we can work with you to reschedule. Canceling: 20% nonrefundable deposit is due at booking. The final 80% is due 60 days before the trip and can be refunded up until 30 days before your trip. Within 30 days of your departure, trip is nonrefundable.
  • How many people will be on the trip?
    The maximum group size is 10 people, and the average is usually around 5 or 6. If you book with 6+ people, we can ensure it will be your group only.
  • What should I bring with me? Do you have a packing list?
    We will send out a Welcome Packet with a packing list for your specific trip after booking!
  • Will someone pick me up from the airport?
    Yes! All of our trips include airport pickup and drop-offs (as well as all the awesome stuff in between).
  • Wait, is it legal/ safe to travel to Cuba??
    As long as the many new rules are abided by, yes it is. This trip is hand-designed to completely and directly comply with the amended OFAC general license 31 CFR § 515.574, “Support For The Cuban People”. This general license authorizes, subject to conditions, travel-related transactions and other transactions that are intended to provide support for the Cuban people. OFAC has amended this general license to require that each traveler utilizing this authorization engage in a full-time schedule of activities that enhance contact with the Cuban people, support civil society in Cuba, and that result in meaningful interactions with individuals in Cuba. All of our trips comply with all 3 parts of that requirement, mixing in a very impressive variety of activities – cultural, historical, and adventure – while also spending time with the locals of this fascinating country. In all our years of trips here we have never had a problem with this concern.
  • How does money work in Cuba?
    There are two currencies in Cuba. The local currency, peso, and the convertible peso (CUC), which is tied to the US dollar at a 1:1 ratio. The local guide will help you change some money into local currency. Credit cards are not generally accepted, and withdrawing money from an ATM is generally not possible, so you'll need to bring all the cash you'll need for dinners, drinks, souvenirs, etc. For most people that is from $500 to $1500. We can arrange for safe, free safeguarding of your spending money throughout the trip so you can focus on having fun.
  • How do I purchase a travel visa to Cuba?
    Cuba requires all visitors - not just Americans - to purchase a travel visa. This is essentially granted automatically to anyone traveling to Cuba. If traveling through Mexico, this visa can be bought at the check-in counter of the Cancun or Mexico City airport for $20. If flying directly from the US, most airlines have their own system for this visa and they are the ones responsible for providing it to you. Most airlines are charging between $50 to $90 for this visa. Please ask us if you have any questions.
  • What are the accommodations like?
    You'll stay in private homes (“casas”). These are private, local homes that have been restored - they include private rooms with private bathrooms, often with separate entrances. They are clean and comfortable, and you get to know the local families if you want to. Like Airbnb but cooler. Many travelers say it is one of their favorite parts of the trip.
  • Are there things I need to be aware of to remain compliant while traveling?
    Yes, there are a few things to remember (don't worry that's why we're here). In general, you may eat only at privately owned (paladares) restaurants (which have the best food anyways!). Be aware our schedule is jam-packed because scheduled that free time isn't allowed under the Support for the Cuban People exception. Our itinerary does allow some flexibility for your preference during time away from the group, as long as it includes lots of authentic and organic interactions with the local people and independent, small private businesses :)
  • Will I need to be in good shape?
    Our trips are build to be very active. Fitness or adrenaline enthusiasts will get more than their fill. That being said, most of the biking in Peru is downhill and the most of the hard hikes have a horse option. Thus, you do not need to be in great shape. Average or better is totally fine! *"The Biker" trip requires intermediate to advanced skill and good shape
  • Is Airfare Included? What is the best way to get to the trip start location?
    No, airfare is not included. This trip begins and ends at the Cusco, Peru airport (CUZ). You should aim to arrive between 8AM to 10AM on Day 1 (Sunday), and depart between 3PM - 5PM on Day 7 (Saturday). We will pick you up at the airport in Cusco and drop you off there at the end of the trip. Upon booking, we will send you a complete packet which goes into this and other aspects of your trip in great detail!
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